-Items are charged at the prices shown on the Product pages on the date the customer places the order and are inclusive of VAT.

-All prices are in British pounds sterling

-We may from time to time offer promotional discount codes directly, or via third parties. These codes can only be applied to a full price product and not used in conjunction with any other offers or codes.

-We make every effort to ensure that the prices of Products displayed on the website are correct at the time of information entry. However, it is always possible that despite best intentions, the occasional product maybe incorrectly priced on the website. If the product’s correct price is lower than the price shown and paid for by you, a refund of the difference in amount will be made to the customer. Where the price is higher than the amount charged we will contact you as soon as possible and you will have the option to cancel the order. If we are unable to contact you using the contact details you have provided we will proceed with a cancellation on the order and notify you in writing.


To ensure payment security all credit and debit card payments are processed through PayPal. A PayPal account can be created here www.paypal.co.uk.

It is also possible to contact Anne Bowes Jewellery and make a direct online payment or pay by cheque or postal order.

Changes to the Website

The website maybe updated periodically and the content altered at anytime, but we are under no obligation to update any out of date information.

We cannot guarantee that the site or any of its content will be completely free from errors and omissions.

Access to the Website

Our site is available to a non-commercial user free of charge.

We cannot guarantee that our site, or any of the content on the site, will always be uninterrupted or available to view. Access to the site is allowed on a temporary basis. We can suspend, discontinue, withdraw or alter all or any part of the site without notice. We are not liable to you if for any reason our site is unavailable.

You are responsible for any necessary arrangements to be made in order to have access to our website, and for ensuring anyone who accesses the website through your internet connection are aware of these terms of use and conditions and compliant with them.


Every part of the content of this website, including all jewellery design, copyright, trademarks, images, written content and other intellectual property rights, including the name of Anne Bowes Jewellery, is the sole property of Anne Bowes.

Anne Bowes retains the rights for any published objects that have been created by her, the author.

You are not permitted to publish, reproduce, manipulate or otherwise reproduce, in any way, the content or copies of the content either supplied to you or appearing on the website in connection with any business or commercial enterprise. If any user prints off, copies or downloads any part of our site in breach of these terms of use the user’s right to access our site will cease immediately and you must return or destroy any copies made of any of our material.

Governing Law   These terms and conditions will be governed by and construed in accordance with English Law.


The content of Anne Bowes Jewellery website is provided for general information and interest only. It does not constitute water tight information on which the customer can rely. Please consult professional or specialist advice to confirm or clarify any information before taking any action based on the content of this website.

Although reasonable efforts are made to update the content of this website we make no representations and offer no warranties or guarantees as to the site content’s accuracy.


These terms of use are to provide you with clear information as to how you may use this website. This includes accessing, browsing or registering to use our site.

By using our site you confirm that you accept these terms of use and agree to comply with them.

We may revise our Terms of Use at anytime by amending this page. We may also change the content of our web pages at anytime.



There is nothing written in these terms of use that can exclude or limit our liability for death or personal injury resulting from our negligence, or any fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

All conditions, warranties, representations or any other terms that could be applied to our site or any of the content held on it, either openly expressed or through implication, are excluded by our website, where it is permitted by law to do so.

We cannot be held liable to any user with regard to the following, this applies for any contract, tort, breach of statutory duty or otherwise, even if foreseeable, arising under or in connection with:

Reliance on any of the content on our site.

Use of any of the content on our site.

Inability to use or access our site.

The website is only for a consumer’s domestic and private use.

When using the site the user is agreeing not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, any business interruption, loss of business, or loss of business opportunity.

We take no responsibility for the content on any websites which may be linked to our site. Such links should not be interpreted as our endorsement of those sites, and we will not be liable for any damage or loss that could arise to the user from the linked site. Solely the provider of the page linked to will be liable for illegal, defective or incomplete content and in particular any damage arising from the use or non-use of such information.

We cannot be held liable for any computer virus causing loss or damage to a user of our site, or for any technologically harmful material that may infect your computer equipment, data, computer programmes, or any proprietary material, due to your use of our site should they download any of the content on our site, or on any site that is linked to our site.

The user of our site specifically acknowledges that our site is not responsible for any defamatory, offensive or illegal conduct perpetrated by any other customers/users of our site, or any third party. Any risk of injury from these rests entirely with the customer.

If any sections or individual formulations of this text do not or no longer correspond to current law, either in full or in part, the content and validity of the remaining provisions shall be unaffected.

Currently all payments on Anne Bowes Jewellery are made via PayPal, an extremely secure system. However we will not be held liable for the availability or functionality of this service. Anne Bowes assumes no responsibility whatever for any financial loss to the customer caused by the use of Pay Pal.

Events Beyond Our Control

We will not be in breach of our Terms and Conditions for any delay in performance or supply, without limitation, if the delay or disruption is caused by circumstances beyond our control, such as fire, flooding, theft, explosion, war, accident, illness, strikes, industrial dispute, breakdown of systems or network access.

Customer Content to Our Site

Any use of a site feature that allows the customer/user to upload content to our site must comply with content standards.

The consumer/user will be responsible for uploading of information that has any detrimental effect on Anne Bowes Jewellery website, and the user will be responsibe for any loss or damage incurred by the website.

We have the right to disclose the user’s identity to any third party that is claiming that any content posted or uploaded by you the user to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to, any third party, for the content or accuracy of any content posted by you or any other user of our site.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the standards set out in our Terms and Conditions.

The views expressed by others on our site do not represent our views or values.

Linking to Our Site

You may link to our Homepage provided you do so in a way that is both legal and fair and does not damage or take advantage of our reputation.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

We reserve the right to withdraw linking permission without notice.

The website from which you are linking must comply in all

respects with our terms and conditions.

Third Party Links

Where our site contains links to other sites or resources provided by third parties these links are provided for your general interest only. We have no control over the contents of these sites or resources.


The images of the products on our site are for illustrative purposes only.

Although we have made every effort to portray the colours accurately, we cannot guarantee every screen’s display quality will be the same and therefore may not accurately reflect the colour of the Products.

Precious and semi-precious stones have individual variability being natural products and this needs to be kept in mind when ordering a piece of jewellery with these elements in the design. There will be natural variations from the photographed Product on the website .

All Products shown on our site are subject to availability and we will email you to keep you closely informed of Products not available or with long time lags. In these circumstances we will not process you order and will return any payment made.


  1. The order process on our site enables the customer to check their potential purchase and amend any errors before submitting the order form.
  2. When an item is paid for through PayPal the customer will receive an email from PayPal.
  3. A confirmation email will be sent to the customer on dispatch of goods which is when the contract between us is formed.
  4. If for any reason we are not able to supply the customer with a chosen product within the times indicated in the delivery section an email will be sent to the customer and the order will not be processed any payments already made by the customer will be refunded.
  5. Possible reasons for not being able to supply a chosen Product could be:

Product not available within specified delivery time

Product no longer available at all

Price Error on Product page

Term Variations

These terms may be revised from time to time in the following ways:

-Changes in how we accept payment form customer

-Changes in relevant laws and regulatory requirements

-Circumstances outside our control

Anytime an order for Products is placed with us the Terms in force at that time will apply to the Contract between us.

We will indicate any Term revisions at the top of the Terms page with the date of change.


If we fail to insist that you perform any of your obligations under these Terms and Conditions , or if we do not enforce our rights against you, or we delay in doing so, this does not mean that we have waived our rights against you and will not mean that you do not have to comply with these obligations. If we do waive a default by you we will only do so in writing and does not mean that we will then automatically waive any future default by you.

For Consumers English Law governs these terms. This means that a Contract for purchase of our Products through this site and English Law will govern any dispute or claim arising out of or in connection with it. Both you and we both agree that the courts of England and Wales will have non-exclusive jurisdiction.


We hope that none of these difficulties will arise at all and that you will be very happy with any Jewellery you have ordered from Anne Bowes Jewellery.


Each piece of Anne Bowes Jewellery is carefully made and the materials of a high quality. Here are some ways to keep your jewellery in the best condition possible:

  • Remove jewellery before physical exercise, such as the gym, gardening and cleaning, to ensure delicate jewellery is not accidentally damaged. Some pieces are really robust and can be worn in more situations, such as The Pineapple Pendant on a strong Belcher chain. But others can be more vulnerable and it is worth giving some thought to their safety!
  • We strongly advise applying skin creams and perfumes before putting on jewellery as the chemicals can react adversely with some metals and stones, particularly pearls.
  • Tarnished metals can be cleaned carefully and gently with silver or gold polishing cloths.
  • Gemstones both semi-precious and precious can be cleaned in gem jewellery cleaning liquid which can be bought from most high street jewellers.
  • Pearls need more gentle care and a little wipe with a clean damp cloth should clean them. If a pearl is in a setting, such as The Pearl and Gold Hoop Earring’ they have been glued into the gold cap and so should not be immersed in water.
  • Remove jewellery before going into water, ie shower, swimming pool, spa or the sea.


Jewellery is best stored in a plastic zip lock bag or wrapped in acid free tissue to help prevent tarnishing if unworn.

Store each piece of jewellery separately to prevent tangling, rubbing or scratching. We don’t recommend you sleep in our jewellery.

Jewellery should not be stored next to heating vents, windowsills or in bathrooms as damp and hot conditions can cause the jewellery to tarnish badly.

If you are wearing layers of chains, and that is a great look, occasionally separate them out with your fingers to prevent tangling.